Zaful was founded in 2013 but officially launched its service in 2014 and is an e-commerce company that sells clothing. According to its BBB profile, it is owned by a Hong Kong-based company.
Is Zaful Legit or Scam?
The rise of online shopping has made it easy for people to find and buy great deals. It also created a buyer’s market where there are multiple options. This has led to the establishment of clothing retailers from Asia such as Zaful.
Zaful is a leading online retailer that offers fashionable clothing and shoes at deep discounts. Its own line and those of other brands are also widely sold at these prices. However, the big discounts they offer on most items has led some consumers to question if the company is legit.
Are the products offered by this online retailer any better than those offered by other e-commerce sites in Asia? Also, if they’re the same quality as the products featured on Zaful.com, are you sure that you’ll get the best possible deal? “Is Zaful legit or a scam?” “What should I know about Zaful?” These are some of the questions people that are just learning about Zaful often ask.
In order to help you make an informed decision when it comes to buying from Zaful.com, AliPromo.Codes has conducted a comprehensive review of the site. And in this article, will cover its various features and policies, as well as its app. The goal of this review is to provide you with an overview of everything that you should know about the site before making a purchase.
In this review, we will talk about the various findings of the research conducted by AliPromo.Codes, and we’ll also give you a deeper understanding of the company behind Zaful.
Pro tip: You can save up to 50% OFF on your order with Zaful promo codes here!
About Zaful in Details
Before you start shopping at Zaful.com, it’s important to thoroughly understand the company’s mission statement and how it fits into the world of fashion. Its goal is to provide a variety of exciting and bold fashion.
The e-commerce website of Zaful was founded in 2013. It features clothing from its various brands. According to the BBB, the company is owned by Hong Kong-based Bi’an Information Technology.
Zaful is getting a lot of attention from consumers due to the steep discounts that it offers on various products. They are afraid that it might be too good to be true.
The company’s fashionable clothing and shoes are the result of its partnership with 128 global suppliers. Through its various designs, Zaful has been able to create clothing that is sustainable. It has over 400 copyrights for its patterns.
Zaful claims that it eliminates the middleman by reviewing and selling products from multiple sources. It also claims that it is a direct-to-consumer website.
So to answer the question “is Zaful legit?”, the answer is Yest they are legit! Zaful has its own clothing lines. This means that it has complete control over the quality and sourcing of the products that it sells.
The fact that Zaful also produces its own patterns and designs puts it in a class by itself. This eliminates the need for e-commerce sites to only sell products that are made by others.
Although the company claims that some of its products are manufactured, it is not clear if the clothing and shoes that are featured on its website are made by Zaful or other companies. Some of the names of the products featured on its website contain “Zaful” in its name, while others don’t. From all indication, we can conclude that Zaful sells a mixture of their own in house fashion and fashion products sourced from other fashion manufactures.
Zaful Clothing Review
One of the main complaints that Zaful users have about the company is that their clothes are not of high quality. In some cases, they are said to be imitations of products that are already well-known.
Unfortunately, many Zaful users claimed they received products that were not of high quality. They were also disappointed by the poor imitation of the picture that was featured on their website.
A review posted by Buzzfeed about Zaful stated that a bathing suit featured on the website was almost similar to an ad that was posted on Free People. The image used in the ad was also the same as the one featured on Free People.
Zaful has been the target of numerous complaints in the past due to the theft of images from other sources and the use of them in the company’s marketing. In addition, some users have noted that the products they received were of inferior quality than the anticipated.
In response to these complaints, the company has posted an intellectual property policy that clearly states that it takes the necessary steps to protect the rights of third parties. Noting that any product that they found to be violating that policy will be removed.
Most of the complaints that Zaful users have about the company are about the various differences between the products that they received and the ones that they ordered.
Most of the complaints that we receive about Zaful are about their customer service. This is because many of them are about the difficulty in getting their products shipped or refunds.
It’s believed that the company has been working on its image in order to improve its quality of service. This was evidenced by the number of positive reviews that Zaful has received and the improvement in their BBB rating.
Zaful Return Policy
Zaful shoes and clothes come from various sources, so the sizes of each item can vary. This can make getting the right size a bit of a challenge.
Before a product is listed in their store, Zaful thoroughly reviews it to ensure that it is the right size. This guide will also help you figure out if the correct size is available.
If you receive an item that doesn’t fit the way you expected it or the quality is below what you expected, then you should contact Zaful to ask about their return policy.
Zaful’s 30-day satisfaction guarantee is available if you’re not satisfied with the product. If you’re not satisfied with the purchase, you can contact the company within 30 days for a refund or exchange.
First, contact customer service to explain how you feel about the product. They will then help you figure out a solution. If the issue is related to faulty goods, you should also be able to provide photos or videos of the issue.
Before they can offer you a solution, customer service must thoroughly study the evidence you provide and send you an RMA form to fill. This form must be filled out before you can send the product back. Zaful will not accept the items that you return without this form when they review it.
However, you should note that there some items you cannot return on Zaful and the list are below.
- Discounted items
- Intimates (including underwear, socks, and tights)
- Swimwear
- Accessories (this includes earrings and hair accessories)
- Beauty items
The time it takes to process of a return by the Zaful team is usually around 3-6 business days. If you used PayPal to make payment, you should see the refund within 48 hours. If you use a credit card, you’ll get your refund within 7-14 days. For payments made from the Zaful wallet, the refund is within 24 hours.
If you’re planning on creating a review for Zaful by ordering a product from them, make sure that you understand the terms and conditions of the return policy.
So, it is best to go for a product that you can return in case you are not satisfied with it.
